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Warranties

All products sold by Elegant Lighting are covered by the manufacturer's warranty. If you have purchased a product from us and find it to be defective please contact our Customer Support at 413.739.2500 for assistance in processing your claim. We will in no uncertain terms or conditions be liable for installation fees of any kind.

If within 14 days of receiving your order, any product proves to be defective, contact us immediately. Do Not Ship the product back without contacting us first for an RGA # and return instructions. After we receive the defective merchandise, we will test it, and we will ship back to you (at our expense) a non-defective replacement product.